NAHISAMA NI PONSYO PILATO ANG MGA OPISYAL SA BPI, NANGHINAW SILANG TANAN SA ILANG KASAYPANAN???

NAHISAMA NI PONSYO PILATO ANG MGA OPISYAL SA BPI, NANGHINAW SILANG TANAN  SA ILANG KASAYPANAN???

Now it can be told, human error caused the glitch that put the reputation of the banking industry in microscopic eye just recently.

In a gesture which can be considered as calculated risk on their  part, the officials of the  Bank of Philippine Islands (BPI)  admitted in a Senate hearing investigating into the fiasco that it was allegedly “error of judgment” of a programmer or  specialist.  

Worse, the computer specialist who allegedly owned up the fault of causing it was merely transferred to another area of assignment. Is this not a strategy on  BPI’s part to discourage the specialist from squealing the truth behind the glitch?

At the outset, we can only ask the following questions. What does this mean? No administrative penalty was imposed against the erring employee, is it? What about the employee's superior officer who exercises supervision and control over her work? What about the top guns of BPI  who readily washed their hands when the news broke out about the glitch like Pontius Pilates  of modern times? Are they all off the hook?

I'm pretty sure most of the depositors   suffered from sleepless nights, extreme anxiety  and moral shock when they were advised not to touch their accounts due to the glitch. They helplessly faced a blank wall and pleaded BPI to let them transact with the bank especially those having urgent financial needs at that time.

We are talking here of 1.5 million accounts involving 8 million depositors of BPI  affected by the glitch. Is this not enough a reason to cause depositors to be alarmed? Without any administrative sanctions imposed on the specialist and officials of BPI,  are we just going to   forgive and forget?  

We have high expectations on  BPI officials owning up the responsibility instead of passing the buck to a lowly specialist.